Contacts and info

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Opening hours








9:00a.m. - 7:00p.m.

9:00a.m. - 7:00p.m.


9:00a.m. - 7:00p.m.

9:00a.m. - 7:00p.m.

9:00a.m. - 7:00p.m.

9:00a.m. - 7:00p.m.








€ 10,00

€ 6,00

€ 4,00

€ 2,00*

€ 7,00

€ 4,00

The supplement is mandatory in case of exhibitions

REDUCTIONS: 18-25 years old, university students

FREE: 0- 17 years old; tour guides; accredited journalists; disabled visitors and their companions; student groups and their teachers; members of ICOM, ICOMOS and ICCROM

The Ticket Office closes one hour before museum closing time

We inform the museum visitors that get the reservation for the museum entrance on the same day is not available

*for residents of Florence metropolitan area

From April 1, 2022 to April 30, 2022 with the entry into force of Decree Law 24/2022, a Green Pass of any kind is no longer required for access to the museum. Visitors must always wear a mask, but a surgical mask will be sufficient, and they must always have to proceed with the self-detection of body temperature and disinfect their hands.

Firenze card

The Palazzo Medici Riccardi is in the Firenze Card circuit. It is a card that lasts 72 hours from its activation and allows to access (only once) to the museums and places of interest which belong to the circuit (read the Museum Map)

Notice: the cost of the guided visit/activity of the Palazzo Medici Riccardi Museum is separated from the card payment, which includes the entrance only.



The bookshop offers a wide selection of souvenirs, prints and objects as well as texts dedicated to the art world of both Italian and international publishers. The opening hours are the same as in the museum and can be accessed both from the courtyard of Michelozzo and from the courtyard of the Mules.



Free service located in the infopoint halls and ticket office. Before entering the exhibition areas, visitors are asked to deposit in the cloakroom suitcases, packages, umbrellas and bags which exceed the allowed dimensions.

Guided tours


MUS.E Educational Department offers a weekly series of visits, activities and workshops dedicated to young people, adults, families, schools and special public. Click here to know the details of all the proposals.

Guided tours and activities € 4,00
Guided tours and activities for € 2,00 residents of Florence metropolitan area

Cappella dei Magi
For security reasons, the maximum number of people allowed at the same time inside the Cappella dei Magi is 15 people, with a maximum permanence inside the chapel of 15 minutes.
Reservation is recommended for groups from 10 to 30 people. If the group is over 15 people it must be split into two subgroups, with 7 minutes  each.
If the group is made up of less then 15 people, other visitors will be allowed inside the chapel.

* Pay attention! Every first Sunday of the month admission is free for residents of the Metropolitan City Area. In these days it is not possible to make a reservation to access the Chapel.




Information & reservation
Ph +39 055-276 8224 – +39 055-276 8558
fax. +39 055-261 6785
(Mon-Sat 9.30am-1.00pm/2.00pm-5.00pm  Sunday and holydays 9.30am-12.30pm)

Educational information & reservation
Ph +39 055-2616788
Mon-Fri 9.00-13.00/14.00-16.30

Ticket Office ph: +39 055 2760552

Getting here


The Palazzo Medici Riccardi is in the centre of Florence, in Cavour street. The entrance is at number 3.

  • The historical centre area of Florence is a Limited Traffic Area (ZTL) and it is protected by telematic doors. If you arrive by car you must leave it outside the city centre in one of the payment parking areas, such as the one in the Station Square or Central Market (Firenze Parcheggi) and then walk until Cavour street (around 5-10 minutes).
  • If you arrive at Santa Maria Novella station by train you can go on by walking and arrive in 10 minutes. Get directions
  • If you arrive by plane, the Amerigo Vespucci airport is around 6 kilometres away from Santa Maria Novella Station and it is well served by buses (among which is the “Vola in Bus” line, which arrives at the Florence SITA station, near the Station Square).



The museum path of Palazzo Medici Riccardi is completely accessible,except the Cappella dei Magi, partially accessible to persons with motor disabilities.

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